Please note the following exclusions from our refund and returns policy:
Welcome to iPrintZone‘s Refund and Returns Policy. We’re dedicated to ensuring your satisfaction with our products and services. Please read the following information regarding our policy on refunds and returns, particularly concerning customized printing products. To avoid any disappointment, we highly recommend that you double-check your design carefully before confirming your order. If you have any questions or concerns, please do not hesitate to contact us before placing your order.
No Return for Customized Printing Products
At iPrintZone, we take pride in offering personalized and customized printing solutions tailored to your unique requirements. As such, once you confirm your designs before printing, we do not accept returns for customized printing products.
We understand the importance of accuracy and attention to detail when it comes to customized printing. Before proceeding with printing, we confirm all design specifications with our customers via email or WhatsApp. This confirmation step allows you to review and approve the final design, ensuring that it meets your expectations.
Once you’ve confirmed your design and the printing process has commenced, we are unable to accommodate returns or refunds. Each customized printing product is created specifically for you based on your approved design, making it unique and non-returnable.
We encourage you to carefully review your design proofs before giving your final approval. If you have any concerns or require modifications to your design, please let us know during the confirmation process, and we’ll be happy to assist you.
Our Commitment:
While we do not accept returns for customized printing products, our team is committed to ensuring that you are fully satisfied with your order. If you encounter any issues or discrepancies with your customized products, please don’t hesitate to contact us. We’ll work closely with you to address any concerns and find a satisfactory resolution.
Refund and Returns Policy
Welcome to iPrintZone’s Refund and Returns Policy. We’re dedicated to ensuring your satisfaction with every order. Please review the following information regarding our refund and returns process for notebook and calendar products.
We accept returns and offer refunds under the following conditions:
Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of receiving your order. We’ll gladly provide a replacement or issue a refund for the affected items.
Incorrect or Incomplete Orders: In the event that you receive an incorrect or incomplete order, please notify us immediately. We’ll work swiftly to rectify the error and ensure you receive the correct items as soon as possible.
Return Process
To initiate a return, please follow these steps:
Return Authorization:
Once your return request is approved, we’ll provide you with a return authorization number (RAN) and instructions for returning the item(s).
Packaging:
Carefully package the item(s) in their original packaging, ensuring they are securely protected for transit.
Return Shipment:
Ship the item(s) back to us using a trackable shipping service. Please include the return authorization number (RAN) on the package.
Refund Process
Upon receiving and inspecting the returned item(s), we’ll process your refund according to the following guidelines:
Defective or Damaged Products:
If the return is due to a defect or damage, we’ll issue a full refund, including any applicable shipping charges.
Incorrect or Incomplete Orders: In cases where the return is a result of an error on our part (e.g., incorrect item shipped), we’ll issue a full refund, including any shipping charges incurred.
Customer Preference: If you choose to return an item for reasons other than defect, damage, or incorrect order, we’ll refund the purchase price of the item(s) minus any applicable restocking fee and original shipping charges.
Exclusions
Customized Products:
Due to the personalized nature of our notebook and calendar products, we are unable to accept returns or offer refunds for items that have been customized or personalized unless they are defective or damaged.
Clearance or Final Sale Items: Clearance or final sale items are sold as-is and are not eligible for return or refund unless they are defective or damaged upon receipt.
Contact Us:
If you have any questions or need further assistance regarding our Refund and Returns Policy, please don’t hesitate to reach out to our customer support team. We’re here to help and ensure that your experience with iPrintZone is nothing short of excellent.
Thank you for choosing iPrintZone for your customized printing needs!